CONCEPT VIEW · SERVICE PROVIDER
No reviews yet
0 completed HQ jobs recorded in this preview. No percentage available.
TWO-WAY · FREE · PROPOSED METHOD
Completed-job feedback concept.
Feedback only after real completed HQ jobs. A score describes reported experience, not whether someone is safe or suitable.
CONCEPT VIEW · HOMEOWNER
No reviews yet
The same threshold applies to both sides. Registration is not a check.
PLANNED PREVIEW · NOTHING IS POSTED
How completed-job feedback will work
After a real completed HQ job, tap your answers - no writing needed unless you want to. Ratings become a trust percentage only from real completed HQ jobs. No invented stars.
PLANNED PREVIEW · NOTHING IS SENT
Raise an issue - how it will work
You pay the pro you choose directly - HQ does not hold or refund job payments. Raising an issue asks HQ to review the pro's place on the platform and keeps a record of what happened.
At launch, issues go to HQ for review. Any refund is decided by the pro you paid, under the terms you agreed with them and your rights under applicable law. No outcome is promised.
Plain words, visible method
Proposed minimum: 5 completed jobs with all three feedback questions answered. Below that: "Not enough completed-job feedback". With no feedback: "No reviews yet".
Each job contributes three yes/no answers. Positive answers divided by all answered questions, multiplied by 100 and rounded to the nearest whole percent. Show the completed-job count and all three components beside the percentage.
Homeowners would answer whether the pro was on time, worked as quoted and communicated. Pros would answer whether the homeowner was ready at the agreed time, followed agreed scope / terms and communicated. These are distinct questions, not interchangeable judgments.
One review per side per recorded completed job. No score for joining, paying for a plan or uploading a document. A dispute route, anti-fake-review controls and publication rules must exist before launch.