Know what to expect.
Home care should not come with a guessing game. These answers describe what we are building, not an active membership.
What happens if my pro cannot make it?
We plan to assign a familiar pro whenever possible and arrange a backup when plans change. We will confirm the actual replacement process before accepting bookings.
Can I see the price before I agree?
Yes. Proposed plans show a monthly price and estimated GST. You would approve every charge before it happens. Any paid extra would need an exact quote with GST and your approval before work starts. Nothing can be booked or paid for here yet.
Can I cancel my plan?
Self-serve cancellation is planned. The timing and refund terms are being reviewed for Alberta law and will be shown before any paid signup.
Will I get a report?
After launch, the plan is to show a checklist and work-area photos after each visit. Photo storage and consent are not live yet.
What if something goes wrong?
A clear route to report an issue and reach support is part of the launch plan. The contact page explains that a working support route is not yet open.
Still have a question? See how to reach us.